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CQ1859, CQ1859e, and CQ1859s LCD
Monitors
User Guide
About This Guide
This guide provides information on setting up the monitor, installing drivers, using the on-screen display
menu, troubleshooting and technical specifications.
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage
to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
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About This Guide
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Table of contents
2 Safety and Maintenance Guidelines
3 Setting Up the Monitor
4 Operating the Monitor
Using the On-Screen Display Menu .................................................................................. 13
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Appendix A Troubleshooting
Appendix B Technical Specifications
Appendix C Agency Regulatory Notices
Disposal of Waste Equipment by Users in Private Household in the European
Appendix D LCD Monitor Quality and Pixel Policy
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1 Product Features
CQ1859, CQ1859e, and CQ1859s LCD Monitors
The LCD (liquid crystal display) monitors have an active matrix, thin-film transistor (TFT) panel. The
monitor features include:
47 cm (18.5-inch) diagonal viewable area display with 1366 × 768 resolution, plus full-screen
support for lower resolutions; includes custom scaling for maximum image size while preserving
original aspect ratio
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Wide viewing angle to allow viewing from a sitting or standing position, or moving side-to-side
Tilt capability
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Video signal input to support VGA analog with VGA signal cable provided
Internal speakers with audio cable included
Plug and play capability if supported by the system
Security slot provision on rear of monitor for optional cable lock
Cable management feature for placement of cables and cords
On-Screen Display (OSD) adjustments in several languages for easy setup and screen
optimization
Software and documentation CD that includes monitor drivers and product documentation
Energy saver feature to meet requirements for reduced power consumption
Intelligent Management AssetControl
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Compliant with European Union CE Directives
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CQ1859, CQ1859e, and CQ1859s LCD Monitors
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2 Safety and Maintenance Guidelines
Important Safety Information
A power cord is included with the monitor. If another cord is used, use only a power source and
connection appropriate for this monitor. For information on the correct power cord set to use with the
WARNING! To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding feature. The grounding plug is an important safety feature.
• Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.
• Disconnect power from the product by unplugging the power cord from the electrical outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the electrical
outlet, grasp the cord by the plug.
To reduce the risk of serious injury, read the Safety and Comfort Guide. It describes proper workstation,
setup, posture, and health and work habits for computer users, and provides important electrical and
the documentation CD, if one is included with the monitor.
CAUTION: For the protection of the monitor, as well as the computer, connect all power cords for the
computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge
protection device such as a power strip or Uninterruptible Power Supply (UPS). Not all power strips
provide surge protection; the power strips must be specifically labeled as having this ability. Use a power
strip whose manufacturer offers a Damage Replacement Policy so you can replace the equipment, if
surge protection fails.
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Maintenance Guidelines
To enhance the performance and extend the life of the monitor:
Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those
controls that are covered in the operating instructions. If the monitor is not operating properly or
has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
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Use only a power source and connection appropriate for this monitor, as indicated on the label/
back plate of the monitor.
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Be sure the total ampere rating of the products connected to the outlet does not exceed the current
rating of the electrical outlet, and the total ampere rating of the products connected to the cord does
not exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS
or A) for each device.
Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the
plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
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Turn the monitor off when not in use. You can substantially increase the life expectancy of the
monitor by using a screen saver program and turning off the monitor when not in use.
NOTE: Monitors with a “burned-in image” are not covered under the HP warranty.
Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked
or covered. Never push objects of any kind into cabinet slots or other openings.
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Do not drop the monitor or place it on an unstable surface.
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Do not allow anything to rest on the power cord. Do not walk on the cord.
Keep the monitor in a well-ventilated area, away from excessive light, heat or moisture.
When removing the monitor stand, you must lay the monitor face down on a soft area to prevent
it from getting scratched, defaced, or broken.
Cleaning the Monitor
1. Turn off the monitor and unplug the power cord from the back of the unit.
2. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.
3. For more difficult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol.
CAUTION: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface.
Never spray the cleaner directly on the screen surface. It may run behind the bezel and damage the
electronics.
CAUTION: Do not use cleaners that contain any petroleum based materials such as benzene, thinner,
or any volatile substance to clean the monitor screen or cabinet. These chemicals may damage the
monitor.
Shipping the Monitor
Keep the original packing box in a storage area. You may need it later if you move or ship the monitor.
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Maintenance Guidelines
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3 Setting Up the Monitor
To set up the monitor, ensure that the power is turned off to the monitor, computer system, and other
attached devices, then follow the instructions below.
Installing the Monitor Stand
CAUTION: Do not touch the surface of the LCD panel. Pressure on the panel may cause non-
uniformity of color or disorientation of the liquid crystals. If this occurs the screen will not recover to its
normal condition.
1. Lift the monitor panel from its box and place it face down on a flat surface covered by a dry, clean
cloth.
2. Assemble the monitor stand by snapping the top of the backplate into the cylindrical portion of the
stand.
Figure 3-1 Assembling the Monitor Stand
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3. Slide the hooks at the top of the stand into the slots on the rear of the monitor panel (1) then snap
the latches on the stand into the latch holes on the monitor (2).
Figure 3-2 Installing the Monitor Stand
Rear Components
Figure 3-3 Rear Components
Component
Function
1
2
3
AC Power Connector
Connects the AC power cord to the monitor.
Connects the audio cable to the monitor.
Connects the VGA cable to the monitor.
Audio
VGA
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Rear Components
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Connecting the Cables
1. Place the monitor in a convenient, well-ventilated location near the computer.
NOTE: Before connecting the cables, route them through the opening on the monitor's stand, if
desired.
2. Connect one end of the VGA signal cable to the VGA connector on the monitor and connect the
other end of the cable to the VGA connector on the computer.
3. Connect one end of the provided audio cable to the audio connector on the monitor and connect
the other end of the cable to an audio output connector on the rear panel of the computer.
4. Connect one end of the power cable to the AC power connector on the monitor and connect the
other end of the cable to an electrical wall outlet.
Figure 3-4 Connecting the Cables
WARNING! To reduce the risk of electric shock or damage to the equipment:
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
Disconnect power from the equipment by unplugging the power cord from the electrical outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the electrical
outlet, grasp the cord by the plug.
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Adjusting the Monitor Stand
You can adjust the monitor's tilt back position from 10 degrees to 30 degrees.
Figure 3-5 Tilting the Monitor
Turning on the Monitor
1. Press the power button on the computer to turn it on.
2. Press the power button on the side of the monitor to turn it on.
CAUTION: Burn-in image damage may occur on monitors that display the same static image on
screen for a prolonged period of time.* To avoid burn-in image damage on the monitor screen, you
should always activate a screen saver application or turn off the monitor when it is not in use for a
prolonged period of time. Image retention is a condition that may occur on all LCD screens. Monitors
with a “burned-in image” are not covered under the HP warranty.
* A prolonged period of time is 12 consecutive hours of non-use.
NOTE: You can disable the power LED in the OSD menu. Press the Menu button on the side of the
monitor, then select Management > Bezel Power LED > Off.
When the monitor is powered on, a Monitor Status message is displayed for five seconds. The message
shows the current active input signal, the current preset display resolution, and the recommended preset
display resolution.
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Adjusting the Monitor Stand
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Locating the Rating Labels
The rating labels on the monitor provide the spare part number, product number, and serial number.
You may need these numbers when contacting HP about the monitor model. The rating labels are
located on the rear panel of the monitor display head.
Figure 3-6 Locating the Rating Labels
Installing a Cable Lock
You can secure the monitor to a fixed object with an optional cable lock available from HP.
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4 Operating the Monitor
Software and Utilities
The CD that comes with the monitor contains files you can install on the computer:
an .INF (Information) file
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an .ICM (Image Color Matching) file
auto-adjustment pattern utility
additional software for the monitor model
NOTE: If the monitor does not include a CD, the .INF and .ICM files can be downloaded from the HP
The Information File
The .INF file defines monitor resources used by Microsoft Windows operating systems to ensure monitor
compatibility with the computer’s graphics adapter.
This monitor is Microsoft Windows Plug and Play compatible and the monitor will work correctly without
installing the .INF file. Monitor Plug and Play compatibility requires that the computer’s graphic card is
VESA DDC2–compliant and that the monitor connects directly to the graphics card. Plug and Play does
not work through separate BNC type connectors or through distribution buffers/boxes.
The Image Color Matching File
The .ICM files are data files that are used in conjunction with graphics programs to provide consistent
color matching from monitor screen to printer, or from scanner to monitor screen. This file is activated
from within graphics programs that support this feature.
NOTE: The ICM color profile is written in accordance with the International Color Consortium (ICC)
Profile Format specification.
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Software and Utilities
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Installing the .INF and .ICM Files
After you determine that you need to update, you can install the .INF and .ICM files from the CD or
download them.
Installing from the CD
To install the .INF and .ICM files on the computer from the CD:
1. Insert the CD in the computer CD-ROM drive. The CD menu is displayed.
2. View the Monitor Driver Software Readme file.
3. Select Install Monitor Driver Software.
4. Follow the on-screen instructions.
5. Ensure that the proper resolution and refresh rates appear in the Windows Display control panel.
NOTE: You may need to install the digitally signed monitor .INF and .ICM files manually from the CD
in the event of an installation error. Refer to the Monitor Driver Software Readme file on the CD.
Downloading from the Worldwide Web
To download the latest version of .INF and .ICM files from the HP monitors support Web site:
2. Follow the links for the monitor to the support page and download page.
3. Ensure the system meets the requirements.
4. Download the software by following the instructions.
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Using the Auto-Adjustment Function
You can optimize the screen performance for the VGA (analog) input by using the Auto/OK button on
the monitor and the auto-adjustment pattern software utility on the CD provided.
This procedure can correct the following image quality conditions:
Fuzzy or unclear focus
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Ghosting, streaking or shadowing effects
Faint vertical bars
Thin, horizontal scrolling lines
An off-center picture
To use the auto-adjustment feature:
1. Allow the monitor to warm up for 20 minutes before adjusting.
2. Press the Auto/OK button on the monitor side panel.
You can also press the Menu button, then select Image Control > Auto-Adjustment from
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If the result is not satisfactory, continue with the procedure.
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3. Insert the CD in the disc drive. The CD menu is displayed.
4. Select Open Auto-Adjustment Software. The setup test pattern is displayed.
5. Press the Auto/OK button on the monitor side panel to produce a stable, centered image.
6. Press the ESC key or any other key on the keyboard to exit the test pattern.
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Using the Auto-Adjustment Function 11
Side Panel Controls
Table 4-1 Monitor Side Panel Controls
Control
Function
1
2
3
Auto/OK
If the OSD menu is inactive, press to activate the auto
adjustment feature to optimize the screen image.
If the OSD menu is on, press to select the highlighted menu
item.
Quick View/Plus
Volume/Minus
If the OSD menu is inactive, press to open the Quick View
OSD sub-menu.
If the OSD menu is on, press to navigate forward through the
OSD menu and increase adjustment levels.
If the OSD menu is inactive, press to open the Volume
adjustment OSD sub-menu.
If the OSD menu is on, press to navigate backward through
the OSD menu and decrease adjustment levels.
4
5
Menu
Opens, selects or exits the OSD menu.
Power LED
Green = Fully powered.
Amber = Sleep mode.
Flashing Amber = Sleep Timer mode.
Turns the monitor on or off.
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Power
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Adjusting the Monitor Settings
The monitor settings can be adjusted from the On-Screen Display (OSD) menu.
NOTE: If there is a problem with the display settings, try resetting the settings to the factory defaults
by opening the OSD and selecting Factory Reset from the OSD menu.
Using the On-Screen Display Menu
Use the On-Screen Display (OSD) to adjust the screen image based on your viewing preferences. To
access the OSD, do the following:
1. If the monitor is not already on, press the Power button to turn on the monitor.
2. To access the OSD Menu, press the Menu button on the monitor’s side panel.
3. To navigate through the OSD Menu, press the + (Plus) button on the monitor’s side panel to scroll
up, or the – (Minus) button to scroll in reverse.
4. To select an item from the OSD Menu, use the + or – buttons to scroll to and highlight your selection,
then press the OK button to select that function.
5. Adjust the item using the + or – buttons on the side panel to adjust the scale.
6. After adjusting the function, select Save and Return, or Cancel if you don’t want to save the setting,
then select Exit from the Main Menu.
NOTE: If the buttons remain untouched for 10 seconds while displaying a menu, new adjustments will
be discarded and the settings will revert to previous settings and exit the menu.
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Adjusting the Monitor Settings 13
OSD Menu Selections
The following table lists the On-Screen Display (OSD) menu selections and their functional descriptions.
After changing an OSD menu item, and if the menu screen has these options, you may choose to:
Cancel—to return to the previous menu level.
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Save and Return—to save all changes and return to the OSD Main Menu screen. This Save and
Return option is only active if you change a menu item.
Table 4-2 OSD Menu
Icon
Main Menu
Submenu
Description
Brightness
Adjustable scale
Adjusts the brightness level of the screen. The factory
default range is 90.
Contrast
Color
Adjustable scale
Adjusts the contrast level of the screen. The factory
default range is 80.
Selects the screen color. The factory default is 6500K
or Custom Color, depending on the model.
9300 K
6500 K
sRGB
Changes to slightly blueish white.
Changes to slightly reddish white.
Sets your screen colors to adapt to the color standards
used in the image technology industry.
Quick View
Select from the following viewing modes:
Movie
Photo
Gaming
Text
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Custom (settings saved when you adjust the
Brightness, Contrast, or Color in one of the other
Quick View options)
Custom Color
Selects and adjusts your own color scales:
R—sets your own red color levels
G—sets your own green color levels
B—sets your own blue color levels
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Reset
Resets the Color menu to the Factory default 6500K
setting, and resets Quick View to the default Text
option. It will not reset or affect Custom Color RGB
settings.
Image Control
Adjusts the screen image.
Auto Adjustment
Clock
Automatically adjusts the screen image.
Minimizes any vertical bars or strips visible on the
screen background. Adjusting the Clock will also
change the horizontal screen image.
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Table 4-2 OSD Menu (continued)
Icon
Main Menu
Submenu
Description
Clock Phase
Adjusts the focus of the display. This adjustment
allows you to remove any horizontal noise and clear or
sharpen the image of characters.
Horizontal Position
Vertical Position
Custom Scaling
Adjusts the position of the screen image left and right.
Adjusts the position of the screen image up and down.
Selects the method on how displayed information on
the monitor will be formatted. Select:
Fill to Screen - image fills the entire screen and
may look distorted or elongated because of non-
proportional scaling of height and width
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Fill to Aspect Ratio - image is sized to fit the
screen and maintains proportional image
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Sharpness (non-native Adjusts the screen image to look sharper or soft.
modes)
OSD Control
Provides a menu for adjusting the on-screen display
(OSD) controls.
Horizontal OSD
Position
Changes the viewing position of the OSD menu to the
left or right area of the screen. The factory default
range is 50.
Vertical OSD Position
Changes the viewing position of the OSD menu to the
top or bottom area of the screen. The factory default
range is 50.
OSD Transparency
OSD Timeout
Adjust to view the background information through the
OSD.
Sets the time duration in seconds that the OSD is
visible after the last button is pressed. The range is 5
– 60 seconds. The factory default is 30 seconds.
Management
Selects the OSD and power management features of
the monitor.
Power Saver
Enables the power saving feature. Select:
On
Off
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The factory default is On.
Power On Recall
Restores power to the monitor following an
unexpected removal of power. Select:
On
Off
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The factory default is On.
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Adjusting the Monitor Settings 15
Table 4-2 OSD Menu (continued)
Icon
Main Menu
Submenu
Description
Mode Display
Displays the resolution, refresh rate and frequency
information on the screen each time the OSD Main
Menu is accessed. Select:
On
Off
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The factory default is On.
Monitor Status
Displays the operating status of the monitor each time
the monitor is powered on. Select the location to
display the status to:
Top
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Middle
Bottom
Off
The factory default is Top.
DDC/CI Support
Allows the computer to control some OSD menu
features such as brightness, contrast and color
temperature. Set to:
On
Off
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The factory default is On.
Bezel Power LED
Volume
Turns off the power LED on the side panel of the
monitor. The factory default is On.
Adjusts the volume of the monitor speakers. The
ranges is 0 – 100. The factory default setting is 90.
Sleep Timer
Provides the timer adjustment menu options:
Set Current Time—sets the current time in hours
and minutes
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Set Sleep Time—sets the time you want to place
the monitor in sleep mode
Set on Time—sets the time you want the monitor
to wake up from sleep mode
Timer—sets the Sleep Timer feature On or Off.
The default setting is Off.
Sleep Now—immediately sets the monitor to
enter sleep mode
Language
Selects the language in which the OSD menu is
displayed. The factory default is English.
Information
Selects and displays important information about the
monitor.
Current Settings
Provides the current input video mode.
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Table 4-2 OSD Menu (continued)
Icon
Main Menu
Submenu
Description
Recommended
Settings
Provides the recommended resolution mode and
refresh rate for the monitor.
Serial Number
Reports the serial number of the monitor. The serial
number is needed if contacting HP technical support.
FW Version
Reports the firmware version of the monitor.
Reports the total hours of backlight operation.
Backlight Hours
Service Support
Factory Reset
Exit
Returns all OSD menu settings and DDC/CI controls
to the factory default settings, except the Language.
Exits the OSD menu screen.
Optimizing Digital Conversion
Two controls in the on-screen display can be adjusted to improve image performance: Clock and Clock
Phase.
NOTE: The Clock and Clock Phase controls are adjustable only when using an analog input. These
controls are not adjustable for digital inputs.
The Clock must first be set correctly since the Clock Phase settings are dependent on the main Clock
setting. Use these controls only when the auto-adjustment function does not provide a satisfactory
image.
Clock—Increases/decreases the value to minimize any vertical bars or stripes visible on the screen
background.
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Clock Phase—Increases/decreases the value to minimize video distortion or video jitter.
NOTE: When using the controls, you will obtain the best results by using the auto-adjustment pattern
software utility provided on the CD.
When adjusting the Clock and Clock Phase values, if the monitor images become distorted, continue
adjusting the values until the distortion disappears. To restore the factory settings, select Yes from the
Factory Reset menu in the on-screen display.
Identifying Monitor Conditions
Special messages will appear on the monitor screen when identifying the following monitor conditions:
Monitor Status—When the monitor is powered on, a Monitor Status message is displayed for five
seconds. The message shows the current active input signal, the current preset display resolution,
and the recommended preset display resolution.
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Input Signal Out of Range—Change resolution setting to 1366 x 768 – 60Hz—Indicates the
monitor does not support the input signal because the resolution and/or refresh rate are set higher
than the monitor supports.
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Identifying Monitor Conditions 17
No Source Signal—Indicates the monitor is not receiving a video signal from the PC on the monitor
video input connector. Check to determine if the PC or input signal source is off or in the power
saving mode.
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Auto Adjustment in Progress—Indicates the auto-adjustment function is active.
Monitor Going to Sleep—Indicates the screen display is entering a sleep mode.
Check Video Cable—Indicates the video cable is not properly connected to the computer.
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Dynamic Contrast Ratio On—Indicates that Dynamic Contrast Ratio has been turned on. This
only occurs if Movie mode is selected from the Quick View sub-menu in the OSD.
Dynamic Contrast Ratio Off—Indicates that Dynamic Contrast Ratio has been turned off. This
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only occurs if Movie mode is changed to another viewing mode in the Quick View OSD sub-menu.
Speaker Self-Test In Progress—Indicates the monitor is testing the left and right speakers.
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Settings Saved as Custom—Indicates that a Custom setting has been saved in the Quick View
sub-menu. This occurs If a preset is selected in the Quick View menu then the Brightness, Contrast,
or Color is also changed in the OSD.
Sleep Timer Mode
The Sleep Timer mode is an energy-saving feature that enables you to set a time for the monitor to
power on and off at the same time every day. This also extends the life of the backlight bulbs in the
monitor. The Sleep Timer has five settings:
Set Current Time
Set Sleep Time
Set On Time
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Timer: On/Off
Sleep Now
To set the timer:
1. Press the Menu button on the monitor side panel to display the OSD Menu.
2. Scroll down and highlight Management.
3. Press the OK button to select Management.
4. Scroll down and highlight and select Sleep Timer > Set Current Time.
NOTE: You must set the current local time before you reset the time for Sleep Time or On
Time. Note that the time is displayed in a 24–hour clock format. For example, 1:15 p.m. is displayed
as 13 hours 15 minutes.
A power failure or loss of power to the monitor will cause the timer to reset to 00:00. If this occurs,
you will need to reset the sleep timer mode.
5. Press the OK button once to enter the adjustment mode for hours.
6. Press the - (Minus) or + (Plus) button to adjust the hour.
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7. Press the OK button again to enter the time for minutes.
8. Press the - (Minus) or + (Plus) button to adjust the minutes.
9. Press the OK button to lock in the time chosen.
10. After setting the current time, the highlight automatically skips to Set Sleep Time. Repeat steps 6
through 9 to set Sleep Time.
11. If you do not want to set Sleep Time, press the OK button twice, then select Save and Return to
exit the menu.
12. After setting Sleep Time, the highlight automatically skips to Set On Time. Repeat steps 6 through
9 to set On Time.
13. Set the Timer mode to On to activate the Sleep Timer settings.
14. When you are finished, select Save and Return to exit the menu.
The fifth selection, Sleep Now, turns the monitor backlights off immediately and stays in sleep mode
until the next On Time activates or a monitor button is pressed.
sRGB Support
The monitor is designed to support sRGB for color management, which adapts to the color standards
used in the image technology industry.
To take advantage of the sRGB support, you will need to change the monitor’s color temperature to
sRGB and install the sRGB color profile (ICM) file.
NOTE: The sRGB color temperature preset will improve the color accuracy of sRGB images on the
computer monitor, but some color variation may still occur.
Changing the Color Temperature
1. Press the Menu button on the side panel of the monitor to launch the Main Menu of the OSD.
2. Select Color.
3. Select sRGB.
4. Select Save and Return to exit the menu.
Installing the sRGB ICM File for Microsoft Windows 2000 and Windows XP
NOTE: To complete the following procedure, you must be logged in as an administrator or a member
of the administrator’s group. If the computer is connected to a network, network policy settings may
prevent you from completing this procedure. The sRGB ICM file does not support Windows 95 and
Windows NT operating systems.
1. Click the Display icon in the Control Panel.
2. In the Display Properties windows, select the Settings tab, then click the Advanced button.
3. Select the Color Management tab, then click the Add button to open the Add Profile
Association dialog box.
4. Select the sRGB Color Space Profile.icm file, then click the Add button
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sRGB Support 19
5. To activate a color profile for the monitor, you must set it as the Default Monitor Profile. Select
sRGB Color Space Profile, then click Set as Default button.
6. Click Apply or OK.
Installing the sRGB ICM File for Microsoft Windows Vista
1. Click Appearance and Personalization icon in the Control Panel.
2. Click Personalization.
3. Click Display Settings.
4. Click the Advanced Settings button.
5. Click the Color Management tab, then click the Color Management button.
6. Click the Advanced tab, then click the Change System Defaults button.
7. On the Devices tab, click theAdd button.
8. Select the RGB Color Space Profile.icm file, then click the OK button.
9. To activate a color profile for the monitor, you must set it as the Default Monitor Profile. Select
sRGB Color Space Profile, then click the Set as Default button.
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A Troubleshooting
Solving Common Problems
The following table lists possible problems, the possible cause of each problem, and the recommended
solutions.
Problem
Possible Cause
Solution
Screen is blank.
Power cord is disconnected.
Connect the power cord.
Power button on side panel of Press the side panel power button.
the monitor is turned off.
Video cable is improperly
connected.
Connect the video cable properly. Refer to Chapter
information.
Screen blanking is active.
Press any key on the keyboard or move the mouse
to inactivate the screen blanking utility.
Screen image appears distorted; text is The computer’s graphics card Set the computer’s display resolution to the same
fuzzy or blurred; image quality is
degraded.
resolution is set lower or higher mode as the monitor’s recommended native screen
than the monitor’s native
resolution.
resolution to provide the best picture quality.
Image appears blurred, indistinct, or
too dark.
Brightness and contrast are
too low.
Press the Auto/OK button on the side panel. If this
does not correct the image, press the Menu button
to open the OSD Menu, and adjust the brightness
and contrast scales as needed.
Image is not centered
Position may need adjustment. Press the Menu button to access the OSD menu.
Select Image Control/Horizontal Position or Vertical
Position to adjust the horizontal or vertical position
of the image.
Check Video Cable is displayed on
screen.
Monitor video cable is
disconnected.
Connect the video cable between the computer and
monitor. Be sure that the computer power is off while
connecting the video cable.
Input Signal Out of Range. Change
Settings to 1366 x 768 @ 60Hz is
displayed on screen.
Video resolution and/or refresh Restart the computer and enter Safe Mode. Change
rate are set higher than what
the monitor supports.
the settings to a supported setting (see Recognizing
Preset Display Resolutions on page 24). Restart
the computer so that the new settings take effect.
The monitor is off but it did not seem to The monitor's power saving
enter into a low-power sleep mode. control is disabled.
In the monitor's OSD menu, select Management >
Power Saver. The control should be set to On to
allow the monitor to enter into low-power modes.
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Solving Common Problems 21
Online Technical Support
For the online access to technical support information, self-solve tools, online assistance, community
forums of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go to
Preparing to Call Technical Support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical
support. Have the following information available when you call:
Monitor model number
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Monitor serial number
Purchase date on invoice
Conditions under which the problem occurred
Error messages received
Hardware configuration
Name and version of the hardware and software you are using
22 Appendix A Troubleshooting
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B Technical Specifications
NOTE: All performance specifications are provided by the component manufacturers. Performance
specifications represent the highest specification of all HP's component manufacturers' typical level
specifications for performance and actual performance may vary either higher or lower.
CQ1859, CQ1859e, and CQ1859s Models
Table B-1 Specifications
Display
47 cm wide screen
TFT LCD
18.5 inches wide screen
18.5 inch diagonal
Type
Viewable Image Size
Speakers
47 cm diagonal
1 watt per channel
10° to 30°
Tilt
Maximum Weight (Unpacked)
Dimensions (includes base at 10° tilt)
Height
2.9 kg
6.39 lbs.
30.24 cm
11.91 inches
5.15 inches
17.81 inches
13.09 cm
Depth
45.25 cm
Width
Maximum Graphic Resolution
Optimum Graphic Resolution
Text Mode
1366 x 768 (60 Hz) analog input
1366 x 768 (60 Hz) analog input
720 × 400
Dot Pitch
0.10 (H) × 0.30 (W) mm
85 PPI
Pixels Per Inch
Horizontal Frequency
Vertical Refresh Rate
Environmental Requirements Temperature
24 to 83 kHz
50 to 76 Hz
5 to 35° C
41 to 95° F
-4 to 140° F
Operating Temperature
Storage Temperature
Relative Humidity
Power Source
-20 to 60° C
20 to 80%
100 – 240 VAC 50/60 Hz
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CQ1859, CQ1859e, and CQ1859s Models 23
Table B-1 Specifications (continued)
Altitude:
0 to 3657.6 m
0 to 12,000 feet
0 to 40,000 feet
Operating
0 to 12192 m
Storage
Power Consumption (maximum)
Input Terminal
30 watts
One VGA connector with cable included
Recognizing Preset Display Resolutions
The display resolutions listed below are the most commonly used modes and are set as factory defaults.
This monitor automatically recognizes these preset modes and they will appear properly sized and
centered on the screen.
CQ1859, CQ1859e, and CQ1859s Models
Table B-2 Factory Preset Modes
Preset
Pixel Format
640 × 480
Horz Freq (kHz)
31.469
Vert Freq (Hz)
59.940
70.087
60.317
60.004
60.00
1
2
3
4
5
6
7
720 × 400
31.469
800 × 600
37.879
1024 × 768
1280 × 960
1280 × 1024
1366 × 768
48.363
60.00
63.98
60.02
47.712
59.79
Entering User Modes
The video controller signal may occasionally call for a mode that is not preset if:
You are not using a standard graphics adapter.
You are not using a preset mode.
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It this occurs, you may need to readjust the parameters of the monitor screen by using the on-screen
display. Your changes can be made to any or all of these modes and saved in memory. The monitor
automatically stores the new setting, then recognizes the new mode just as it does a preset mode. In
addition to the factory preset modes, there are 10 user modes that can be entered and stored.
Energy Saver Feature
When the monitor is in its normal operating mode, the monitor uses less than 28 watts.
The monitor also supports a reduced power state. The reduced power state will be entered into if the
monitor detects the absence of either the horizontal sync signal and/or the vertical sync signal. Upon
detecting the absence of these signals, the monitor screen is blanked, the backlight is turned off, and
the power light is turned amber. When the monitor is in the reduced power state, the monitor will utilize
24 Appendix B Technical Specifications
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less than 2 watts of power. There is a brief warm up period before the monitor will return to its normal
operating mode.
Refer to the computer manual for instructions on setting energy saver features (sometimes called power
management features).
NOTE: The above power saver feature only works when connected to computers that have energy
saver features.
By selecting the settings in the monitor's Energy Saver utility, you can also program the monitor to enter
into the reduced power state at a predetermined time. When the monitor's Energy Saver utility causes
the monitor to enter the reduced power state, the power light blinks amber.
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Energy Saver Feature 25
C Agency Regulatory Notices
Federal Communications Commission Notice
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
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●
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Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio or television technician for help.
●
Modifications
The FCC requires the user to be notified that any changes or modifications made to this device that are
not expressly approved by Hewlett Packard Company may void the user's authority to operate the
equipment.
Cables
Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods
to maintain compliance with FCC Rules and Regulations.
Declaration of Conformity for Products Marked with the
FCC Logo (United States Only)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operation.
For questions regarding the product, contact:
26 Appendix C Agency Regulatory Notices
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Hewlett Packard Company
P. O. Box 692000, Mail Stop 530113
Houston, Texas 77269-2000
Or, call 1-800-HP-INVENT (1-800 474-6836)
For questions regarding this FCC declaration, contact:
Hewlett Packard Company
P. O. Box 692000, Mail Stop 510101
Houston, Texas 77269-2000
Or, call (281) 514-3333
To identify this product, refer to the Part, Series, or Model number found on the product.
Canadian Notice
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Avis Canadien
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.
European Union Regulatory Notice
This product complies with the following EU Directives:
Low Voltage Directive 2006/95/EC
EMC Directive 2004/108/EC
●
●
Compliance with these directives implies conformity to applicable harmonized European standards
(European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for
this product or product family.
This compliance is indicated by the following conformity marking placed on the product:
This marking is valid for non-Telecom
This marking is valid for EU non-
products and EU harmonized Telecom harmonized Telecom products.
products (e.g. Bluetooth)
*Notified body number (used only if
applicable — refer to the product label).
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Canadian Notice 27
Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany
German Ergonomics Notice
HP products which bear the “GS” approval mark, when forming part of a system comprising HP brand
computers, keyboards and monitors that bear the “GS” approval mark, meet the applicable ergonomic
requirements. The installation guides included with the products provide configuration information.
Japanese Notice
Korean Notice
Power Cord Set Requirements
The monitor power supply is provided with Automatic Line Switching (ALS). This feature allows the
monitor to operate on input voltages between 100–120V or 200–240V.
The power cord set (flexible cord or wall plug) received with the monitor meets the requirements for use
in the country where you purchased the equipment.
If you need to obtain a power cord for a different country, you should purchase a power cord that is
approved for use in that country.
The power cord must be rated for the product and for the voltage and current marked on the product's
electrical ratings label. The voltage and current rating of the cord should be greater than the voltage and
current rating marked on the product. In addition, the cross-sectional area of the wire must be a minimum
of 0.75 mm² or 18 AWG, and the length of the cord must be between 6 feet (1.8 m) and 12 feet (3.6 m).
If you have questions about the type of power cord to use, contact an authorized HP service provider.
A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon
it or against it. Particular attention should be paid to the plug, electrical outlet, and the point where the
cord exits from the product.
Japanese Power Cord Requirements
For use in Japan, use only the power cord received with this product.
CAUTION: Do not use the power cord received with this product on any other products.
28 Appendix C Agency Regulatory Notices
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Product Environmental Notices
Materials Disposal
This HP product contains mercury in the fluorescent lamp in the display LCD that might require special
handling at end-of-life.
Disposal of this material can be regulated because of environmental considerations. For disposal or
recycling information, contact the local authorities or the Electronic Industries Alliance (EIA)
Disposal of Waste Equipment by Users in Private Household in the
European Union
This symbol on the product or on its packaging indicates that this product must not be disposed of with
your household waste. Instead, it is your responsibility to dispose of your waste equipment by handing
it over to a designated collection point for the recycling or waste electrical and electronic equipment.
The separate collection and recycling of your waste equipment at the time of disposal will help to
conserve natural resources and ensure that it is recycled in a manner that protects human health and
the environment. For more information about where you can drop off your waste equipment for recycling,
please contact the local city office, the household waste disposal service or the shop where you
purchased the product.
Chemical Substances
HP is committed to providing our customers with information about the chemical substances in our
products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006
of the European Parliament and Council). A chemical information report for this product can be found
HP Recycling Program
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and
rechargeable batteries. For more information about recycling programs, go to http://www.hp.com/
Restriction of Hazardous Substances (RoHS)
A Japanese regulatory requirement, defined by specification JIS C 0950, 2005, mandates that
manufacturers provide Material Content Declarations for certain categories of electronic products
offered for sale after July 1, 2006. To view the JIS C 0950 material declaration for this product, visit
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Product Environmental Notices 29
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